Support structure​

Once you choose to embark on the adventure of hosting a student you will receive full support and guidance from MyEducation (UK) staff. Whether you are experienced at hosting or you are a first-time host family, we will make sure that you are prepared for the arrival of your student and assist you in welcoming them into your home.​

How will we support you and your student?

  • Local Area Representative: a local person will be appointed to support you and your student throughout the exchange experience. They will conduct the at home interview and contact you at regular intervals during the exchange to ensure that you are all happy and enjoying the exchange. When necessary the Area Representative will also assist with difficulties and act as an impartial mediator.
  • Head Office: we are here to answer all of your questions before arrival and during the program. We will arrange the school enrolment and DBS checks (previously CRB checks) and assist you in choosing a student who matches your family and your interests. No question is too small about the process of hosting and we will endeavour to ensure that you receive all of the information and assistance that you need.
  • Host Family Orientation: before arrival you will participate in a host family orientation. The orientation will complement the Host Family handbook and offer you another opportunity to discuss any concerns and questions with a MyEducation (UK) staff member.
  • 24/7 Emergency line: in order to ensure that you can reach help when needed, you will be provided with an emergency number for the rare occasion that you face an emergency situation with your student
  • School enrolment: we will arrange an enrolment at a local school and ensure that all information about the enrolment and your student’s progress is shared with you
  • Fair and open communication: we will work to ensure that all parties involved in the exchange are fully informed of new information e.g flight details, school details, Area Representative contact information


Wessex House,

Upper Market Street,

Eastleigh, Hampshire,
SO50 9FD

Contact info

Main office number: +44 (0) 2380 970 924

Email address:

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